Ekosistem Bisnis Digital: Analisis Faktor Kesuksesan UMKM Generasi Z di Indonesia

Authors

  • Yohana Maritza Fatma Ayu Widyoputri Universitas 17 Agustus 1945
  • Adestien Amalia Luthfi Nafisah Universitas 17 Agustus 1945

DOI:

https://doi.org/10.59725/de.v33i1.419

Keywords:

Business Sustainability, Digital Business Ecosystem, Digital Transformation, Generation Z, MSMEs

Abstract

Digital transformation has reshaped the landscape of MSMEs in Indonesia, particularly those managed by Generation Z. This study aims to analyze key success factors of Generation Z MSMEs in building sustainable digital business ecosystems. The research employs a systematic literature review methodology by analyzing various academic sources, industry reports, and related publications from 2019-2024. Findings reveal five primary success factors: adaptive digital technology adoption, high digital literacy, social media utilization as marketing strategy, collaboration within digital ecosystems, and business sustainability orientation. Generation Z MSMEs demonstrate advantages in leveraging e-commerce platforms, digital payments, and data analytics for decision-making. Research implications provide strategic recommendations for MSME practitioners, policymakers, and stakeholders in developing ecosystems that support sustainable digital business growth, while emphasizing the importance of digital infrastructure and business mentoring aligned with digital native generation characteristics.

References

Adhitama, R., & Suryani, T. (2021). Adopsi E-commerce pada UMKM di Indonesia: Peran Perceived Usefulness dan Technology Readiness. Jurnal Manajemen dan Kewirausahaan, 23(2), 156-167. https://doi.org/10.9744/jmk.23.2.156-167

Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108

Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340. https://doi.org/10.2307/249008

Elkington, J. (1997). Cannibals with Forks: The Triple Bottom Line of 21st Century Business. Environmental Quality Management, 8(1), 37-51. https://doi.org/10.1002/tqem.3310080106

Hidayat, M., & Kusuma, A. (2022). Digital Entrepreneurship among Generation Z in Indonesia: Opportunities and Challenges. Journal of Indonesian Economy and Business, 37(3), 245-262. https://journal.ugm.ac.id/jieb

Kementerian Koperasi dan UKM. (2023). Perkembangan Data Usaha Mikro, Kecil, Menengah dan Usaha Besar Tahun 2022-2023. Jakarta: Kementerian Koperasi dan UKM Republik Indonesia. https://www.kemenkopukm.go.id

Moore, J. F. (1993). Predators and Prey: A New Ecology of Competition. Harvard Business Review, 71(3), 75-86.

Nugroho, A., Hidayanto, A. N., & Sablan, H. A. (2020). The Effect of E-commerce Adoption on SMEs Performance: Evidence from Indonesia. International Journal of Economics and Financial Issues, 10(6), 216-224. https://doi.org/10.32479/ijefi.10691

Pranoto, Y., Jaolis, F., & Wibowo, D. H. (2021). Social Media Marketing and Its Impact on SMEs Performance during COVID-19 Pandemic. Journal of Asian Finance, Economics and Business, 8(5), 523-531. https://doi.org/10.13106/jafeb.2021.vol8.no5.0523

Prensky, M. (2001). Digital Natives, Digital Immigrants. On the Horizon, 9(5), 1-6. https://doi.org/10.1108/10748120110424816

Purwandari, D. A., Sukoco, I., & Fauziyah, S. (2022). Sustainable Business Practices of SMEs in Indonesia: The Role of Digital Technology and Generation Z Entrepreneurs. Sustainability, 14(19), 12458. https://doi.org/10.3390/su141912458

Rahayu, R., & Day, J. (2020). E-commerce Adoption by SMEs in Developing Countries: Evidence from Indonesia. Eurasian Business Review, 10(3), 519-540. https://doi.org/10.1007/s40821-020-00164-3

Setiawan, B., Nugraha, D. P., Irawan, A., Nathan, R. J., & Zoltan, Z. (2021). User Innovativeness and Fintech Adoption in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 188. https://doi.org/10.3390/joitmc7030188

Suryani, E., & Kurniawan, T. (2023). Digital Ecosystem and MSME Competitiveness in Indonesia: A Systematic Literature Review. International Journal of Business and Society, 24(1), 89-108. https://doi.org/10.33736/ijbs.5542.2023

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic Capabilities and Strategic Management. Strategic Management Journal, 18(7), 509-533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z

Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425-478. https://doi.org/10.2307/30036540

Widodo, S., & Rahman, A. (2021). Generation Z Entrepreneurial Characteristics and Digital Business Intention. Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi), 5(3), 1543-1558. https://doi.org/10.31955/mea.v5i3.1234

Winarno, A., Wijijayanti, T., Agustina, Y., & Churiyah, M. (2022). Digital Marketing Strategy for MSMEs in Indonesia: The Role of Generation Z. Journal of Distribution Science, 20(6), 63-72. https://doi.org/10.15722/jds.20.06.202206.63

World Bank. (2023). Indonesia Digital Economy Report 2023: Navigating the Digital Transformation. Washington, DC: World Bank Group. https://www.worldbank.org/en/country/indonesia

Yulianto, E., Sulistiawan, D., & Sukmadilaga, C. (2023). Sustainability Practices in Indonesian SMEs: The Moderating Role of Digital Adoption. Journal of Cleaner Production, 398, 136578. https://doi.org/10.1016/j.jclepro.2023.136578

Downloads

Published

2026-04-11

How to Cite

Yohana Maritza Fatma Ayu Widyoputri, & Adestien Amalia Luthfi Nafisah. (2026). Ekosistem Bisnis Digital: Analisis Faktor Kesuksesan UMKM Generasi Z di Indonesia. Dharma Ekonomi, 33(1), 65–86. https://doi.org/10.59725/de.v33i1.419

Similar Articles

<< < 1 2 3 4 

You may also start an advanced similarity search for this article.