Perceived Organizational Support, Budaya Organisasi, Kepuasan Kerja dan Pengaruhnya terhadap Employee Engagement pada PT Angkasa Pura I Bandara Juanda Surabaya
DOI:
https://doi.org/10.59725/ema.v30i1.215Keywords:
Budaya Organisasi, Employee Engagement, Organizational Culture, Perceived Organizational Support, SatisfactionAbstract
This study was conducted with the object of PT Angkasa Pura I Juanda Airport Surabaya, involving 79 respondents who are employees of PT Angkasa Pura I Juanda Airport Surabaya. The variables of this study include three independent variables consisting of Perceived Organizational Support, Organizational Culture and Job Satisfaction, as well as one dependent variable, namely Employee Engagement. The analysis carried out on the results of the study includes testing the research instrument, Normality Test, Multicollinearity Test, Heteroscedasticity Test, multiple linear regression analysis, and hypothesis testing. The results of the analysis show that Perceived Organizational Support has a positive and significant influence on Employee Engagement. Organizational culture has a positive and significant influence on Employee Engagement. Job Satisfaction has a positive and significant influence on Employee Engagement. The value of the variation in changes in Employee Engagement is influenced by Perceived Organizational Support, Organizational Culture and Job Satisfaction by 84.1% while the remaining 15.9% is influenced by other variables.
References
Bismala, L., Arianty, N., & Farida, T. (2015). Perilaku organisasi. UMSU Press.
Burns, K. L. (2016). Perceived organizational support and perceived supervisor support as antecedents of work engagement [Master’s thesis, San José State University].
Cullen, K. L., Edwards, B. D., Casper, W., & Gue, K. R. (2014). Employees’ adaptability and perceptions of change-related uncertainty: Implications for perceived organizational support, job satisfaction, and performance. Journal of Business and Psychology, 29(2), 269–280.
Eisenberger, R., & Stinglhamber, F. (2011). Perceived organizational support: Fostering enthusiastic and productive employees. American Psychological Association. https://doi.org/10.1037/12318-000
Hewitt, Aon. (2015). Model of employee engagement (K. Oehler, Ed.). Washington, DC.
Humairoh, H., & Wardoyo, W. (2017). Analisis pengaruh budaya organisasi terhadap employee engagement dengan kepuasan kerja sebagai variabel intervening. Ultima Management: Jurnal Ilmu Manajemen, 9(1), 1–21.
Irfani, H., Wahyuni, R., & Mariana, R. (2021). Pengaruh kepuasan kerja dan psychological empowerment terhadap employee engagement pada guru SD Negeri di Kelurahan Pagambiran Ampalu Nan XX. JUMANJI (Jurnal Manajemen Jambi), 3(2), 22–31.
Jufrizen, J. (2017). Efek mediasi kepuasan kerja pada pengaruh kompensasi terhadap kinerja karyawan. Jurnal Ilmiah Manajemen dan Bisnis, 17(1), 34–53.
Khan, A., & Mufti, O. (2012). Effect of compensation on motivating employees in public and private bank of Peshawar. Journal of Basic and Applied Scientific Research, 2(5), 4616–4623.
Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology: Perspectives on Science and Practice, 1(1), 3–30. https://doi.org/10.1111/j.1754-9434.2007.0002.x
Prahara, S. A. (2020). Budaya organisasi dengan work engagement pada karyawan. Jurnal RAP (Riset Aktual Psikologi Universitas Negeri Padang), 10(2), 232–244.
Pratami, R. P. (2021). Pengaruh kepuasan kerja dan stres kerja terhadap work engagement karyawan di masa pandemi Covid-19. Nusantara: Jurnal Ilmu Pengetahuan Sosial, 8(6), 1735–1743.
Rahman, A., Björk, P., & Ravald, A. (2020). Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being. Cogent Business & Management, 7(1), 1767329. https://doi.org/10.1080/23311975.2020.1767329
Rais, I. S., & Parmin. (2020). Pengaruh perceived organizational support dan budaya organisasi terhadap employee engagement dengan kepuasan kerja sebagai variabel intervening (Studi pada pegawai non-PNS DISTAPANG Kabupaten Kebumen). Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi, 2(5), 813–833.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (Global ed.). Pearson Education Limited.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619.
Schaufeli, W. (2021). Engaging leadership: How to promote work engagement? Frontiers in Psychology, 12, 1–10.
Siagian, S. P. (2016). Manajemen sumber daya manusia. Bumi Aksara.
Sigit, S. (2003). Esensi perilaku organisasi. Lukman Offset.
Umam, K. (2012). Perilaku organisasi. CV Pustaka Setia.
Wahab, F. K., Umaroh, S. K., Mariskha, S. E., & Purwaningrum, E. K. (2019). Pengaruh perceived organizational support terhadap employee engagement pada karyawan. E-Journal Untang Smd, 6(1), 162–172.
Wirawan. (2013). Evaluasi kinerja sumber daya manusia: Teori, aplikasi dan penelitian. Salemba Empat.
Zhong, L., Wayne, S. J., & Liden, R. C. (2016). Job engagement, perceived organizational support, high-performance human resource practices, and cultural value orientations: A cross-level investigation. Journal of Organizational Behavior, 37(6), 823–844. https://doi.org/10.1002/job.2076